Retail Realities Survey: Lack of On-Site Security and IT Expertise a Common Challenge
NEW YORK, NY. — Cybera, the leading provider of secure software-defined wide-area networks (SD-WAN), today released the results of its Retail Realities survey of retail professionals at Retail’s BIG Show or NRF 2017. The survey of more than 50 retail professionals found that many retailers lack the necessary IT staff at the store level to ensure proper solution implementation and security.
Additional findings from the Retail Realities survey included:
- More than two-thirds (66.7 percent) of respondents report being challenged by growing complexity in past application deployments;
- Nearly one-quarter (23.5 percent) of survey respondents have zero IT or security staffers on site at the average retail location;
- Point of sale (POS), payment authorization and payroll systems were the most commonly deployed applications, according to respondents;
- Surprisingly, just ten percent of respondents with 1,000 or more locations cited inability to scale as a challenge in past application deployments.
“Distributed retail enterprises depend on technology to help them provide consistent customer experiences and support critical back office processes across tens to thousands of locations,” said Cliff Duffey, President and Founder, Cybera. “Often working with little to no IT staff at retail locations, getting applications up and running and maintaining security is a widespread challenge that can add additional cost, time and complexity to projects.”
“As retailers depend on a growing number of applications to support everything from payments to loyalty and surveillance in their stores, finding a reliable and scalable deployment solution will become all the more critical,” added Greg Garten, Chief Technology Officer and Executive Vice President of Engineering, Cybera.
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A pioneer in software-defined security and application-centric networking, Cybera has emerged as the disruptive alternative for easing the burden of data security and compliance and accelerating business agility. Cybera’s Secure SD-WAN is widely adopted because of how easily, rapidly and economically it can be rolled out to tens of thousands of locations worldwide, spanning geographies from North America and Europe to Angola and Papua New Guinea.
Download the white paper “Enabling the Agile, Omnichannel Store with Cybera Cloud Managed SD-WAN” to read about how Cybera SD-WAN is making secure, rapid application deployment accessible to the biggest and smallest of businesses with distributed locations.