Support

Award-winning support you can count on.

When you experience an issue with your network, the impact can quickly feel overwhelming. But it shouldn’t.

At Cybera, we realize how critical a prompt, straightforward resolution is for your business.

Whether you submit a support ticket on SmartView or call our support team, you immediately become our priority. In fact, our average help desk response time is less than two minutes—with most issues resolved within 15 minutes.

We don’t succeed until you do. That’s why we’re here for you — 24x7x365.

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Questions about shipping, billing, or other support items? Visit our FAQs page.

What our customers are saying

“The support team really sets Cybera apart. They’re great at helping to resolve problems quickly.”
Lavco Food Services

“Cybera worked through some very tricky network routing to accomplish the desired results. It’s great to have someone handling our network services for us.”
CEFCO

“Working with Cybera was much easier than working with our internet service provider. I am very appreciative of that.”
Care Petroleum