Order Quality and Compliance Specialist | Franklin, TN – We are seeking an experienced, self-directed and results-oriented Order Quality and Compliance Specialist to join our organization in Franklin, TN. The position reports to the Sr. Director of Billing and Procurement. The overall mission of the Order Quality and Compliance Specialist is to drive winning solutions from contract and order submission all the way through to billing.
Sr. Development Engineer | Franklin, TN – The Senior Development Engineer is expected to work with other developers in helping craft a self-service customer portal. Developer needs to be proficient in Linux systems, Java [Spring], and frontend frameworks such as Vue. Will be required to coach newer developers on industry best practices and help support a culture of continuous improvement. Must be willing to work across the stack.
Business Intelligence Engineer | Franklin, TN – The Business Intelligence (BI) Engineer role works closely with the business and customers to turn data into critical information and knowledge that can be used to make sound business decisions. They provide data from multiple sources and tools to manipulate configurations that are accurate, congruent, reliable and easily accessible….
Proposal Coordinator | Franklin, TN – Cybera is seeking a smart, creative individual to fill the role of Proposal Coordinator in our Franklin, TN headquarters location. This individual will be responsible for managing the lifecycle proposal and qualification processes.
Systems Operations Engineer | Franklin, TN – Cybera utilizes a complex infrastructure of server, storage, and networking elements to support various customer applications and designs. The System Operations team is responsible for implementing and maintaining these systems throughout the Cybera network. The Engineering team as a whole has a depth and breadth of knowledge on everything from service provider MPLS networking to embedded Linux development to Windows server administration.
Platform Engineer | Franklin, TN – Cybera is seeking a smart, creative individual to fill the role of Platform Engineer. In this role, you will work closely with the architecture and development teams on all aspects related to service delivery. This will include development work on our custom appliance as well as infrastructure services related to the configuration and management of those devices. This is a dynamic environment requiring an understanding of a wide variety of skills and excellent problem solving ability.
Service Desk Technician, Level 1 | Franklin, TN – The Service Desk Technician is responsible for handling first level support of service requests for daily maintenance and installation requirements of all Cybera customers in a 24x7x365 call center environment. Essential Duties and Responsibilities: Basic technical support at the network level: WAN and LAN connectivity, routers, firewalls, and security. Monitor the remote monitoring and management system alerts and notifications, and respond accordingly through service tickets.