Captain D’s claims #1 fast-casual seafood restaurant spot by focusing on innovation
We congratulate our customer, Nashville-based Captain D’s, America’s #1 fast-casual seafood leader, for hitting record-breaking system-wide average unit volumes four years in a row. 1
In a market experiencing fierce competition from alternative dining formats such as UberEats, Google Express, Blue Apron and gourmet food trucks and plagued by flat or negative growth, it’s no small feat to achieve a system-wide same-store sales increases. And while rumors abound regarding franchises considering closing locations, in 2017 Captain D’s is expanding beyond their 518-restaurant, 21-state footprint.
How did they do it? By following the age-old recipe for success—innovate while focusing on core competencies. At Cybera, we focus on our core competency—bringing Managed, Secure SD-WAN to market rapidly—which allows customers like Captain D’s to focus on their core competency. Our goal is to take the pain out of managing your network so you can create a strong customer experience to dominate your market.
And that’s what Captain D’s has done. They are taking it to the next level with innovative menus, innovative ambience and high quality food, all creating a strong customer experience. That’s the ultimate key to customer stickiness and strong wallet-share.
So once again, congratulations Captain D’s. You keep rocking the seafood and we’ll keep everything connected.
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Learn how restaurants can use the cloud to increase customer loyalty and protect their brands with this fact-filled slide-share.