Benefits:
- Minimizes downtime by providing defense
- Saves time and money by reducing staffing requirements, training, and maintenance
- Ensures business continuity with 24x7x365 monitoring
- Accelerates speed to protection by providing rapid, cost-effective resolution of issues
- Minimizes business impact and improves security posture by preventing attacks from both known and emerging threats
Focus on What Is Important
Cybera's managed network services provide project management, installation, service activation, proactive monitoring, configuration, and fault management of your wide area network, Staying abreast of the network and security tasks necessary to run an efficient multi-location network takes you away from the tasks that most need your attention -- running your business. Cybera’s SMART|VIEW portal enables you to perform a multitude of network, security, and administrative tasks quickly and securely. SMART|VIEW is a convenient web portal available anytime and anywhere for your network administrators to manage your network in real-time.
Visability 24x7x365
One of the hallmarks of Cybera’s SMART|NETWORK is the proactive monitoring of the network 24x7x365. Cybera proactively provides information about customers' network, circuit status, and performance. SMART|VIEW provides access to key information about each customer's network including connectivity type and speed, order status on orders placed, and outage or trouble tickets being resolved. SMART|VIEW’s customer management portal is viewable from any Internet-connected Web browser using a secure login and password. Information accessible through SMART|VIEW is populated real time during the user.
Service Features:
- Proactive Monitoring
- Performance Reporting
- Detailed per location network history
- Trouble/fault management
- Order tracking
- Status updates
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