CHICK-FIL-A SELECTS CYBERA AS NETWORK PROVIDER |
NASHVILLE, TN- (November 7, 2005) - Chick-fil-A has selected Cybera Inc. (www.cybera.net) as a network partner to support the further expansion of broadband across the company's 1,200 locations in 38 states.
Chick-fil-A, one of the largest privately held restaurant chains in the United States managing more than 1,200 restaurants across 38 states, chose Cybera's SmartNetwork over other network alternatives because it was fully managed and addressed the companies need for consistent installation for new locations to meet market level business objectives.
By selecting an additional provider Chick-fil-A has been able to improve the installation experience and overall service levels. "Chick-fil-A's core advantage is not a new menu strategy or food concept. It boils down to execution in the field. So when we find a partner that can do that our Operators and customers win," stated Chris Taylor, Senior Manager of Technical Architecture & Operations.
The original network strategy was primarily driven by a need for persistent connectivity to support sub-eight-second credit card authorizations. Today Chick-fil-A is considering web based training and other real time applications as the result of having broadband infrastructure. "Broadband has brought about a 'sea change' in capabilities that can now positively impact all business functions," said Taylor.
After a rigorous RFP process Chick-fil-A selected Cybera's SmartNetwork solution. "The 2005 network roll-out has been stellar," claims Chris Taylor, Senior Manager of Technical Architecture & Operations. "Everything has gone very well and Cybera has played a major role in that success."
"The SmartNetwork solution has a great track record in regard to meeting and improving on installation intervals. In addition, our proactive service feature is a real win/win for restaurant organizations like Chick-fil-A who would rather focus on managing critical applications," said Cliff Duffey, Cybera's president and chief executive officer. "We appreciate the opportunity to add a prestigious company like Chick-fil-A to our growing list of restaurant customers."
About Cybera (www.cybera.net)
Founded in February 2001 and based in Nashville, Tenn., Cybera Inc. delivers high-speed, private networking solutions for business needs. By integrating leading edge technology components, Cybera is able to provide the best coverage and maximum bandwidth for all of a client's unique business requirements by combining ADSL, SDSL, T1, Frame Relay and Ethernet connectivity into a customized, private network that never travels the public Internet. This unique network infrastructure allows Cybera to offer the highest guarantees on security, reliability and performance in the industry.
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